DOAS - State Human Resources Administration - Current State job Descriptions and Entry Qualification

State of Georgia Job Description

Job Title: Revenue Agent (EL)
Job Code: 41482
Last Update: 9/1/2010
Salary Plan: Statewide Salary Plan (SWD)

(SWD)

Job Description, Responsibilities, Standards, and Qualifications

Job Description:

Under close supervision, this position is responsible for financial customer service, researching tax liabilities, collecting unpaid taxes, and initiating enforced collection activities. Duties include corresponding with taxpayers, their representatives, banking institutions, and court offices, by mail, phone, and in person. Incumbents are expected to develop high levels of computer research skills, customer service skills, analytical skills, and independent judgment. May perform field assignments in a multiple-county area interacting with taxpayers, performing investigations, and taking enforcement action. PENDING VALIDATION

Job Responsibilities & Performance Standards:

1. Checks forms to verify taxpayer data, and ensures that supporting documentation is correctly computed and complete
2. Collects taxes from individuals or businesses according to prescribed laws and regulations
3. Confers with taxpayers or their representatives to discuss or explain routine issues, laws, and regulations involved in returns/claims and to resolve related problems
4. Creates, updates, audits, and/or maintains records, documents and databases with taxpayer information
5. Examines and processes tax documents within area of assignment
6. May coordinate with outside units or Departmental authorities to ensure accurate assessment, adjustment and crediting of taxpayer accounts
7. Monitors claims, requests, returns and payments to insure timely processing and compliance with agency, state and federal laws
8. Performs computer research or basic investigation to gather additional data

Sample Technical Competencies:

1. Knowledge of tax laws and interpretation.
2. Knowledge of collection procedures
3. Ability to interpret tax laws, policies, rules and regulations pertaining to tax collection
4. Knowledge of claims fillings and investigations
5. Knowledge of delinquent tax collection

Entry Qualifications:

One year of related experience OR Associate degree in accounting, bookkeeping or related area

Preferred Qualifications:

No preferred qualifications information is available.

Career Development Levels:

1. FIT011 - TS:Examnr/Coletr/Rev Agts (WL)
2. FIT012 - TS:Examnr/Coletr/Rev Agts (AL)
3. FIT013 - TS:Examnr/Coletr/Rev Agts (SP)

NOTE:
Job description information is extracted daily from the official Phoenix HRMS Job Code database. Problems in conversion may cause formatting errors in some job descriptions.

The information presented, while not an exact or exhaustive listing, describes the work, performance standards, and qualifications typically required of positions or employees in this job. A specific position description or employee performance plan may differ as long as it is consistent with the core Responsibilities, Standards and Qualifications of that job.