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State of Georgia Job Description

Job Title: PS: Trng & Devlpmnt Spec (AL)
Job Code: 16911
Last Update: 9/1/2010
Salary Plan: Statewide Salary Plan (SWD)


Job Description, Responsibilities, Standards, and Qualifications

Job Description:

Develop, deliver, and coordinate comprehensive training programs. Serves as technical specialist regarding training issues. Evaluates effectiveness of training programs. May serve as lead worker.

Job Responsibilities & Performance Standards:

Performs job responsibilities with minimal supervision
1. Develops appropriate survey mechanisms and conducts periodic surveys/studies to assess training needs.
2. Accurately summarizes results of surveys/studies and effectively communicates findings to management.
3. Makes sound recommendations for addressing staff competency deficiencies based on results of surveys/studies and availability of resources.
4. Provides appropriate input/consultation to assist management in developing short and long term training plans for the institution, division or department.
Serves as job expert or organization resource in assigned areas
1. Conducts research and/or analysis of federal/state laws, rules and regulations to ensure appropriateness and legality of training provided.
2. Thoroughly reviews policies and procedures to ensure training provided is consistent with mission of institution, division or department.
3. Thoroughly researches reference books, periodicals and other materials to ensure current information and methodologies are utilized in training.
4. Effectively surveys other organizations and states for appropriate, useful information and procedures which aid in training development.
5. Thoroughly researches and develops required proficiency in assigned subject matter including examining position descriptions, procedure manuals and off-the shelf software and interviewing employees and private consulting firms (vendors).
Assesses training/development needs
1. Assigns review, revision or development of particular courses, along with specific content guidelines and requirements in a timely manner.
2. Reviews all goal and objective statements, course outlines and lesson plans.
3. Assists and oversees other training staff in developing, securing and producing lesson plans and presenting education/training courses. Approves completed lesson plans as to content, method of presentation and audiovisual use.
Assures quality of course development and delivery through assignment of qualified instructors, monitoring and reviewing lesson plans, and class presentations
1. Develops course outlines and appropriate training curricula to ensure course meets objectives.
2. Determines, based on course design and target populations, the number and types of training materials needed which may include complex and technical materials with diverse computer systems software and hardware to meet organizational needs and objectives
3. Develops appropriate training materials for classroom distribution as warranted.
Conducts necessary research to develop and teach appropriate training programs
1. Teaches courses using a variety of training techniques, e.g. lectures, demonstrations, group discussions, role playing and audio-visual presentations, appropriate to the audience and subject matter.
2. Coaches and develops adjunct instructors responsible for teaching courses as required.
3. Interviews, identifies, recommends and schedules qualified staff to be formally trained as adjunct faculty as required.
4. Observes and evaluates training sessions presented by other internal staff and consultants.
Evaluates training materials prepared by instructors, such as outlines, text, and handouts
1. Develops and administers questionnaires, rating forms and other instruments to measure effectiveness of training courses.
2. Prepares reports that address the effectiveness of each program offered, recommendations for future attendance and recommendations for change. Submits reports within established time frames.
3. Regularly attends educational programs presented by departmental staff and external sources for assessment purposes. Evaluates programs for effectiveness and appropriateness.
Monitors, evaluates and records training activities and program effectiveness
1. Develops, for review and adoption, clear and concise training policies related to assigned courses.
2. Accurately interprets policies for appropriate staff.
3. Oversees classes to ensures that they are conducted according to established guidelines.
4. Oversees the instruction of students in all required institutional, divisional and/or departmental policies and procedures.
Offers specific training programs to help workers maintain or improve skills and competencies
1. Develops appropriate training objectives based on legal requirements, organizational trends and programmatic priorities.
2. Establishes and monitors critical project dates.
3. Oversees development of appropriate lesson plans and training materials.
4. Conducts pilot training utilizing a variety of appropriate methodologies such as lectures, group discussions and practice exercises.
5. Delegates training assignments to qualified training personnel.
6. Monitors and evaluates effectiveness of training project.
Organizes and develops, or obtains, training procedure manuals and guides and course materials such as handouts and visual materials
1. Develops and publishes training schedules according to established guidelines.
2. Oversees the training records system ensuring its accuracy and security.
3. Assists in the development of the training unit's/section's budget by submitting requested information in a timely manner.
4. Represents the institution, division or department on various committees as assigned.
Presents information, using a variety of instructional techniques and formats such as role-playing, simulations, team exercises, group discussions, videos and lectures
1. Treats customers with respect, courtesy and tact; listens to customer and interacts with customer personally while maintaining a business relationship.
2. Communicates with customers and obtains all required information necessary to determine and address their specific needs; tactfully explains why, if service cannot be provided.
3. Provides clear, accurate information; explains procedures or materials or provides supplemental information; anticipates problems and questions.
Schedules classes based on availability of classrooms, equipment, and instructors
1. Treats all other personnel fairly and equitably, giving no one preferential treatment.
2. Communicates accurate information to all other state personnel in a professional and courteous manner that conveys a willingness to assist.
3. Accepts direction and feedback from supervisors and follows through appropriately.
4. Accepts responsibility for mistakes and takes action to prevent similar occurences.
5. Uses appropriate, established channels of communication.
Serves as instructor for assigned training courses and may supervise other trainers responsible for teaching courses
1. Defines goals and/or required results at beginning of performance period and gains acceptance of ideas by creating a shared vision.
2. Communicates regularly with staff on progress toward defined goals and/or required results; providing specific feedback and initiating corrective action when defined goals and/or results are not met.
3. Confers regularly with staff to review employee relations climate, specific problem areas and actions necessary for improvement.
4. Evaluates employees; obtains and considers all relevant information in evaluations and supports staff by giving praise and constructive criticism.
5. Recognizes contributions and accomplishments.
6. Motivates staff to improve quantity and quality of work performed and provides training and development opportunities as appropriate.
Maintains knowledge of current trends and developments in the field by reading appropriate books, journals and other literature and attending related seminars, conferences and the like. (Performed by all incumbents)
1. Attends regular meetings of professional organizations when funds are available.
2. Maintains a continuing education program by meeting or exceeding the minimum required number of in-service training hours each year.
3. Maintains technical knowledge by reading up-to-date technical reports, articles, books, etc.
4. Maintains competent knowledge of applicable computer software.
Assists in the administration of a multi-year, multi-human resource development and certification program. (Performed by some incumbents)
1. Monitors progress of candidates in completing program requirements; provides regular feedback to candidates regarding their progress and status.
2. Approves and disapproves program projects according to established criteria; evaluates all submitted projects in an appropriate and timely manner.
3. Makes appropriate recommendations regarding program design and requirements when needed; implements recommendations in a timely manner upon approval,
4. Makes recommendations regarding publicizing program and program-sponsored activities; implements recommendations in a timely manner upon approval.
Coordinates the activities of special task forces, study committees or other designated groups; may also serve as a member of related special groups. (Performed by some incumbents)
1. Correctly identifies and communicates the mission of the designated group.
2. Determines tasks to be accomplished in support of the mission. Makes appropriate assignments to group members according to talents and interests.
3. Effectively facilitates regular meetings to share ideas, evaluate progress and make appropriate decisions.
4. Thoroughly documents progress of assignments and group actions/decisions; submits complete and timely reports to appropriate staff.
5. Carefully completes assigned tasks for designated group.
6. Regularly attends and actively participates in group meetings.

Sample Technical Competencies:

Ability to develop and publish training schedules according to established guidelines
Ability to conduct classroom training workshops or seminars
Ability to communicate effectively in a classroom setting
Ability to use group facilitation
Ability to conduct needs assessments in the evaluation of training and organization development needs
Ability to evaluate programs for effectiveness and appropriateness
Ability to observe and evaluate training sessions presented by others

Entry Qualifications:

BachelorĀs degree in education, human resource development, nursing or a related field to area of assignment from an accredited college or university AND Two years of experience planning, developing, delivering or evaluating training programs or academic instruction OR One year of experience at a level the lower level or position equivalent (HRP031) Note: Some positions require licensure or certifications in the area of assignment

Preferred Qualifications:

Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess the following: experience supervising the work of employees, which includes assigning responsibilities and evaluating their work activities.

Career Development Levels:

HRP033 - PS:HR Trng & Devlpmnt Spec(SP)
Job description information is extracted daily from the official Phoenix HRMS Job Code database. Problems in conversion may cause formatting errors in some job descriptions.

The information presented, while not an exact or exhaustive listing, describes the work, performance standards, and qualifications typically required of positions or employees in this job. A specific position description or employee performance plan may differ as long as it is consistent with the core Responsibilities, Standards and Qualifications of that job.
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