Provides overall direction, leadership, and management of the agency to include the areas of legal services; customer service; workforce planning; HR strategic planning; marketing, public relations and information services; policy analysis and development; personnel administration; budget and systems administration; and workforce development.
Provides professional human resource management services that are based on best practices. Performs job market research and analysis. Develops and implements equitable pay and rewards processes. Conducts evaluations of state agencies' personnel practices.
Provides an array of cost-effective flexible benefits to state employees and their dependents. This includes benefit design and education, maintenance of employee eligibility records, interacting with agency benefit coordinators, monitoring contractors providing insured benefit products, and reviewing benefit plans and products.
Provides administrative support to the agency in the areas of budget development and management and accounting services.
Plays a vital role in assisting agencies in the development of their employees into a skilled and competent workforce. Provides training opportunities and assessments of job-related skills needed to develop principle-centered, customer-focused, and results-driven competencies in all levels and career phases of state government.
Ensures agency managers and employees receive the training needed to perform their jobs effectively. Assists the agency in identifying skills needed to achieve its goals. Ensures operational and staffing continuity.
Provides research, counseling/mediation and education in equal employment opportunity, management/employee relations, and personnel rule and policy interpretation to state agencies. Coordinates requests for proposal processes for statewide benefit plans and manages contract negotiations.
Develops enterprise HR policy. Manages statewide drug testing, employee assistance, immigration compliance and legislative affairs services. Manages the State's Work Away, charitable contributions, employee recognition, wellness education, and employees' suggestion programs.
Informs and educates state agencies, the public and the media about State Personnel Administration programs, products and services through the development and implementation of strategic communication and marketing plans, and the administration of agency internet and intranet sites and the statewide HCM portal. Leads strategic planning efforts for the agency. Manages agency constituent services.
Provides technical and technological support for GMS products and services, long-range information planning, application management, IT procurement, network and telecommunications services, and design and maintenance of the benefits administration system that supports the Flexible Benefits Program.
Assists state agencies with recruiting, hiring, and retaining employees who will get the State's business done for the best dollar value. Designs and administers competency-based screening procedures. Develops and maintains model processes, which are designed to increase workforce productivity.
