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Information About The Prepaid Option
- Once enrolled, you will receive a complete Patient Charge
Schedule listing all covered services and associated fees
along with your CIGNA Dental Care ID Card.
Procedures not listed on the Patient Charge Schedule
are not covered.
- You do not need your ID card to receive care.
CIGNA Dental will send each dentist a monthly listing
of all members who have enrolled with their office.
You may request a Patient Charge Schedule by calling
CIGNA Dental Member Services at 1-800-642-5810 or
online at www.cigna.com,
then go to mycigna.com. This Patient Charge Schedule
will provide a complete list of covered benefits
and copayments.
- If you choose the Prepaid Option, you must select and use a
CIGNA Dental Care Participating Dentist.
Otherwise, you will not be eligible for benefits.
- Each enrolled family member may select a different
Participating General Dentist.
- To select a CIGNA Dental Care dentist for the
first time, fill out and send in the Dentist Selection
Form included in your enrollment materials. If you
enroll in the CIGNA Dental Care plan but do not
choose a dentist, one will be chosen for you based
on your zip code. You have the option to change
network dentists as often as you like by calling
1-800-642-5810, or by logging onto www.cigna.com.
Your change will be effective the first day of the
following month.
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